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Tangiblee Launches Exclusive Shopping Experience With the Watches of Switzerland Group

Tangiblee
Tangiblee
  |  
January 11, 2023
Tangiblee Launches Exclusive Shopping Experience With the Watches of Switzerland Group

This article references an article posted on Retail Dive.

Chicago, IL - January 11, 2023

Tangiblee partners with the Watches of Switzerland Group, the UK’s leading luxury watch retailer to offer exclusive online, immersive shopping experiences such as Compare To and Virtual Try-On, the latter of which leverages augmented reality (AR) technology. Initially, Tangiblee launched as a trial with one of the Group’s retail brands Goldsmiths. Goldsmiths A/B tested Tangiblee over the course of 5 months to achieve an increase in both Conversion Rate and Revenue Per Visitor and ultimately delivered a staggering Return on Investment. 

“Tangiblee is an expert in delivering highly engaging e-commerce technology and has the data to prove it. They have elevated our customers’ shopping experience and accelerated our e-commerce growth,” Ian Warwick, Ecommerce Director. “We have enjoyed working with Tangiblee and are excited to continue innovating and providing the best online shopping experience.”

“We have thoroughly enjoyed working with the Watches of Switzerland Group to provide their customers the most exceptional online experience possible,” said Ryan McLaughlin, Director of Accounts. “They have been true partners throughout our engagement and we are excited to continue innovating with them for years to come!”

The Watches of Switzerland Group partnered with Tangiblee to provide an exclusive and engaging online shopping experience. It was important that the solution was scalable, considering the thousands of SKUs that make up Goldsmiths’ online catalog, and could be implemented quickly. Tangiblee was able to deliver on these shared goals, and while leveraging the existing imagery on Goldsmiths’ site. Goldsmiths’ customers can now use On-Model Imagery, VTO, and Compare To features when shopping for jewelry and watches, and following the trial, has now also launched across the Group’s other retail brand sites such as Watches of Switzerland and Mappin & Webb in the UK and Watches of Switzerland and Mayors in the US. 

ABOUT THE WATCHES OF SWITZERLAND GROUP

The Watches of Switzerland Group is the UK’s largest luxury watch retailer, operating in the UK, US and Europe comprising five prestigious brands; Watches of Switzerland (UK and US), Mappin & Webb (UK), Goldsmiths (UK), Mayors (US) and Betteridge (US), with a complementary jewellery offering.

As of 30 October 2022, the Watches of Switzerland Group had 188 showrooms across the UK, US and Europe including 74 dedicated mono-brand boutiques in partnership with Rolex, OMEGA, TAG Heuer, Breitling, TUDOR, Audemars Piguet, Grand Seiko, BVLGARI and FOPE and has a leading presence in Heathrow Airport with representation in Terminals 2, 3, 4 and 5 as well as seven retail websites.

The Watches of Switzerland Group is proud to be the UK’s largest retailer for Rolex, OMEGA, Cartier, TAG Heuer and Breitling watches.

ABOUT TANGIBLEE

Tangiblee is an enterprise-ready, immersive shopping and augmented reality (AR) e-commerce platform. The world’s largest brands are working with Tangiblee to deliver highly interactive online experiences in days, not months or years. An alumnus of the Techstars 2014 class, Tangiblee is revolutionizing the online buying experience for some of the world’s top retailers including Fossil, Samsonite, Living Spaces, MCM Worldwide, Tacori, and more. Tangiblee’s interactive eCommerce solutions — including Virtual Try-On (VTO), Contextual Shopping, Lifestyle Imagery, and more — dramatically improve the bottom line for retailers, increasing conversions and average order value and reducing returns.

Frequently Asked Qustions

No. Virtual try-on adds a visualization layer on top of a product; it doesn't replace accurate product data or existing imagery. In a quality-checked pipeline, the brand's existing product photo is actually the foundation the result is built from.

It places the brand's real 2D catalog photo of the item onto a hand, wrist, or ear from a reference photo, rather than generating a new image of the product from scratch. The item's proportions and details come from the actual product photo; the AI handles scale, angle, and blending onto the shopper's photo. This is different from older try-on technology, which mapped a manually built 3D or 2D asset onto the shopper using fixed geometric rules, and different from generic AI image generators, which typically synthesize the product rather than place a real photo of it.

We recommend supporting the launch with a dedicated email announcing the new feature, ideally featuring an animated GIF that demonstrates the experience in action and links to a category page with VTO-enabled products.

To build broader awareness, homepage visibility is also important. Banners or other prominent placements can help introduce the feature to more visitors and encourage trial.

We also suggest adding a short explanation of how the feature works. Even when the experience is simple, some shoppers may benefit from a little extra guidance before they feel comfortable using it.

Finally, we recommend promoting the new capability across social media and user-generated-style content so that more of your audience is exposed to it and encouraged to engage.

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